1. Introduction
FreedomDebtUSA (a brand of forever1410 LLC, hereinafter "we," "our," "us," or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.freedomdebtusa.com (the "Site") or use our debt relief evaluation services.
By accessing the Site or submitting your information through any form on this Site, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site or submit your information.
2. Information We Collect
2.1 Information You Provide Directly
When you complete a form on our Site, contact us by phone, or request a free debt evaluation, we may collect:
- Identification data: first name, last name, email address, telephone number, state of residence.
- Financial data: approximate amount of unsecured debt, types of debt (credit card, personal loans, medical bills, etc.), monthly income range.
- Communication preferences: preferred contact times, language preference.
- Additional information: any other data you voluntarily provide during a phone consultation or enrollment process.
2.2 Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Device data: browser type, operating system, screen resolution, device type.
- Usage data: pages visited, time spent on site, links clicked, referring page.
- IP address: used to determine your general geographic location.
- Cookies and tracking technologies: we use cookies, tracking pixels (including the Meta/Facebook Pixel) and similar technologies to analyze site traffic and improve our services.
2.3 Lead Verification Data
To comply with the Telephone Consumer Protection Act (TCPA) and protect both consumers and our business partners, we may use third-party services to generate and verify cryptographic consent certificates at the moment you submit a form. These certificates record the date, time, IP address, and exact disclosure language you agreed to. This data is used solely for compliance verification.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Evaluate your eligibility for debt relief programs and matching you with appropriate service providers.
- Contact you by phone, SMS, or email to provide a free personalized consultation regarding your debt situation.
- Process and complete enrollments in third-party debt settlement programs that you choose to join.
- Send you relevant information about debt relief services, program updates, and related communications.
- Comply with legal and regulatory obligations, including TCPA, FTC TSR (16 CFR Part 310), and applicable state laws.
- Improve our Site, services, and user experience.
- Optimize our advertising campaigns through analytics tools (such as Meta/Facebook Ads, Google Analytics).
4. Disclosure of Your Information
We do not sell your personal information to third parties for their direct marketing purposes. We may share your information in the following circumstances:
- Service providers: we share information with vendors that help us operate our business (CRM systems, communication services, web analytics, call center operations).
- Debt settlement partners: when you consent and request a debt evaluation, we may share your information with one specifically named debt relief partner identified at the time of your consent (in accordance with the FCC One-to-One Consent Rule effective 2025).
- Legal requirements: we may disclose information when required by law, subpoena, legal process, or government request.
- Protection of rights: we may disclose information to protect our rights, property, or safety, or that of our users or others.
- Business transfer: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
Our Site uses the following technologies:
- Essential cookies: necessary for the basic functioning of the Site.
- Analytics cookies: help us understand how visitors interact with the Site (e.g., Google Analytics).
- Advertising cookies: used for retargeting and conversion measurement (e.g., Meta Pixel).
You can configure your browser to refuse cookies or alert you when cookies are sent. However, some Site features may not function properly without cookies.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your California Privacy Rights (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
- Right to know: request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to delete: request deletion of personal information we have collected from you (subject to certain exceptions).
- Right to opt-out: opt-out of the sale of your personal information (note: we do not sell personal information).
- Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, contact us using the information in Section 13.
8. Your Rights Under GLBA
As a financial services provider, we comply with the Gramm-Leach-Bliley Act (GLBA). You have the right to limit certain types of sharing of your nonpublic personal financial information. We do not share your nonpublic personal information with non-affiliated third parties for marketing purposes without your consent.
9. Your TCPA Rights
By submitting a form on this Site, you provide express written consent for FreedomDebtUSA and one specifically named debt relief partner to contact you by telephone, including by automated telephone dialing system, prerecorded or artificial voice messages, AI-generated voice, and text messages, at the telephone number you provided, even if that number is on a Do Not Call list. Consent is not a condition of purchase. You may opt-out at any time by following the instructions in our Do Not Call Policy.
10. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Lead consent certificates may be retained for up to 5 years to comply with TCPA recordkeeping requirements.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
- Mailing address: forever1410 LLC, 30 N Gould St, STE 7001, Sheridan, WY 82801
- Phone: (833) 567-6098
- Email: privacy@freedomdebtusa.com
- Website: www.freedomdebtusa.com